The line
Speak with the line. It books time, or it files a message.
Tap Speak here to talk from this device — an iPad on Wi-Fi is enough. Or dial the number. Same agent either way.
Inbound line
Director Tech Scheduler
Same agent as the phone. Speak here from this device — Wi-Fi is enough — and it will book time or take a message.
Hello, You have reached Director-Tech. I can schedule time with Mr. Reinmann, or I can take a message that will be delivered to his inbox for processing. How would you like to proceed?